Support and Services at Bioniks
At Bioniks, we are dedicated to empowering individuals with limb differences and physical disabilities through advanced prosthetic solutions.
Our support and services are designed to ensure that every customer’s journey with us is impactful.
Personalized Consultations
Our experienced team is here to guide you every step of the way. We provide personalized consultations to understand your needs, preferences, and goals. This helps us recommend the most suitable prosthetic device designed to your lifestyle and aspirations.
What we offer:
- One-on-one sessions with our prosthetic experts.
- Assistance in choosing the right prosthetic solution.
- Guidance on maintenance and usage.
Prosthetic Fitting and Customization
We know every individual is unique. That’s why we prioritize customization to ensure comfort, functionality, and aesthetics in your prosthetic device.
Our process includes:
- Comprehensive measurement and scanning for a perfect fit.
- Custom design adjustments to meet your requirements.
- Functional and aesthetic customization options.
Training and Rehabilitation
Adapting to a new prosthetic can be challenging. Our team is committed to making this transition as smooth as possible with training and rehabilitation services.
Services provided:
- Step by step guidance on how to use and maintain your prosthetic.
- Physical therapy sessions for improved mobility and control.
- Resources for adapting to daily life activities.
Warranty and Maintenance
To keep your prosthetic functioning optimally, we provide warranty coverage and maintenance services.
What’s included:
- One year warranty on prosthetic devices.
- Routine checkups and adjustments.
- Repair and replacement services when required.
Community Engagement
Bioniks believes in promoting a sense of belonging. Join our growing community of users to share experiences, gain motivation, and celebrate milestones together.
Opportunities include:
- Local and online community meetups.
- Interactive events and workshops.
- Access to inspiring user stories and resources.
Support Mobile App
With our dedicated support mobile app, users can access resources, connect with our team of experts, and receive personalized assistance whenever and wherever they need it. From troubleshooting to ongoing training, we are here to support our users every step of the way on their journey to mobility and independence.
