Frequently Asked Questions
Bioniks Arms
What are Bioniks Arms?
Bioniks Arms are AI-powered, muscle controlled prosthetic arms designed to help individuals with limb differences regain independence, function, and confidence.
When was the Bionik Arm first introduced?
We launched the first Bioniks Arm in 2016 after years of R&D. In 2020, we introduced Zindagi 2.0, with major improvements in performance, reliability, and design.
Who can use a Bioniks Arm?
Anyone with an above- or below elbow limb difference can use a Bioniks Arm, including children over the age of 3.
What models are available?
- Zindagi 2.0
- Zindagi X
- Black X
How do Bioniks Arms work?
They use surface level EMG sensors to detect muscle signals from your residual limb. These signals are converted into natural, intuitive movements.
Can users perform everyday tasks with Bioniks Arms?
Yes! Depending on the model and user adaptation, Bioniks Arms can help with up to 80% of daily tasks like using utensils, holding objects, typing, and more.
Can I drive with the Bioniks Arm?
Yes, many users drive cars and bikes. However, driving laws vary by country, and local regulations may apply.
Can I return to work with the prosthesis?
Yes. Depending on the nature of your work, your prosthesis can be tailored to support your occupational needs.
Is training provided after getting a Bioniks Arm?
Yes! We offer onboarding, physiotherapy guidance, and ongoing support to ensure users can maximize functionality.
Are Bioniks Arms waterproof or dustproof?
Bioniks Arms are sweatproof and water resistant, but not waterproof. Avoid swimming, rain, or washing while wearing the arm. They are resistant to light dust but not suitable for heavy duty environments.
Are the arms shockproof?
They can withstand daily usage but are not designed for high impact or hazardous environments.
Can I have my arm in skin color?
Yes. Both Black X and mechanical arms can be customized with skin colored coverings or gloves.
How much does a Bioniks Arm cost?
Prices vary based on the model, features, and customization. We also run subsidized and donor funded programs for underserved individuals.
What’s included in the warranty?
All Bioniks Arms come with warranty and support. However, gloves, accidental damage, and breakage due to fire/mishandling are not covered.
How long does it take to receive the arm?
After scanning and measurements, delivery typically takes 2-4 weeks.
When will I need a new prosthesis?
If your socket fits well and there are no issues, you don’t need a new arm. This varies based on wear and body changes.
What if my arm stops working?
Follow this troubleshooting checklist:
- Check if the battery light is on
- Yes: Route to Technical Support
- No: Route to Production
- Is it partially working? → Technical Support
- Completely dead? → Production
- Installed app? → Try connecting
- Share a video with the support team
Can children use the Bioniks Arm?
Yes! We design lightweight, gamified, and colorful arms for children aged 3+ to make learning and usage fun and engaging.
Do I need surgery to use the Bioniks Arm?
No. Our arms are non-invasive and designed for comfort and easy adoption.
Is fitting available for toddlers?
Yes. Children over 3 years old can be fitted with our customized arms.
How do I apply for a Bioniks Arm?
Visit our website, message us on WhatsApp, or visit a Bioniks center in Karachi or Lahore. We’ll guide you through registration, scanning, and fitting.
Can I donate or sponsor a Bioniks Arm?
Absolutely! Individuals, CSR partners, and organizations can sponsor arms for underprivileged users. Contact us for donation details.
Mobile Application & Remote Fitting
Can I get a Bioniks Arm without visiting the center for socket testing?
Yes, you can receive your Bioniks Arm without visiting the center. Our mobile application allows for remote fitting based on the digital measurements you provide.
How does the mobile app process work?
Our app guides you step by step through the process:
- Scan your residual limb
- Input key measurements
- Submit your profile and preferences
Our team will then use this data to create a customized prosthetic tailored to your specific dimensions.
Is socket testing skipped entirely?
Yes, the socket testing step is skipped. This streamlined process reduces travel time and costs for users. The arm is customized based on the digital measurements submitted through the app.
Is the quality or durability affected by skipping socket testing?
No, skipping socket testing does not affect the quality or durability of the prosthetic. Our digital socket making process has been rigorously tested for precision and comfort, and is backed by our after sales support.
Can anyone in Lahore use this app based process?
Yes, this service is available to all new users in Lahore who are unable to visit the center for in person testing.
Do I need any special equipment to use the app?
No special equipment is needed. The app works with your smartphone camera and provides simple instructions to ensure accurate limb scanning.
How do I access the app?
Once you reach out to us, you’ll receive a link and instructions from our Bioniks representative. You can also request access through WhatsApp or directly from our website.
Is the warranty still valid if I use the app based process?
Yes, all prosthetics delivered through the mobile app process come with the same standard warranty coverage as those fitted in person.
Can I request customization or design preferences via the app?
Yes, you can request customization options such as color, glove styles, and whether it’s for a left or right hand directly through the app.
Bioniks Leg
Does this prosthetic leg use Ai for its functioning?
Bioniks Arms are AI-powered, muscle controlled prosthetic arms designed to help individuals with limb differences regain independence, function, and confidence.
What unique features or advancements does this prosthetic leg offer compared to existing prosthetic legs?
We launched the first Bioniks Arm in 2016 after years of R&D. In 2020, we introduced Zindagi 2.0, with major improvements in performance, reliability, and design.
Is it possible to walk safely with this prosthetic leg on a slippery floor?
Yes, you can walk safely with this prosthetic leg on a slippery floor as long as the shoe or footwear attached to the prosthetic leg has good traction and is not slippery.
What expenses can be expected for maintaining and servicing this prosthetic leg?
The cost depends on the issue and size, primarily related to socket replacement.
Is maintenance required for this prosthetic leg?
To keep this prosthetic leg in good condition, users can easily perform routine maintenance by cleaning it with wipes, eliminating the need for professional servicing.
Can I walk independently without assistance or any assistive device?
New users need 2-3 weeks of training to learn how to walk without an assistive device.
Does my weight affect the functionality of my prosthetic?
The weight capacity for both unilateral and bilateral use of this prosthetic leg is 100 kilograms.
What is the weight-bearing capacity of a prosthetic leg?
For unilateral or bilateral patients, the recommended weight limit is 100 kilograms.
Is the prosthetic leg resistant to sweat?
The prosthetic leg is not sweat proof, but a silicone liner can provide a sweat-resistant barrier.
Are there any skin related risks associated with wearing the prosthetic leg for a whole day?
It’s safe to wear the prosthetic leg for 6-8 hours, but take regular breaks to avoid skin irritation.
What is the maximum walking distance I can cover with this prosthetic leg?
The walking duration of 6-8 hours is achievable for patients who are active and have received proper training.
Will this prosthetic leg meet the needs of diabetes patients and provide reliable support?
Diabetes patients may not be good candidates for this particular prosthetic leg.
What is the typical timeframe for prosthetic leg installation after amputation?
After amputation, it typically takes three months to install a prosthetic leg, depending on the healing process.
What is the average number of days required to complete the prosthetic leg process?
The entire prosthetic process takes one week, followed by a one-week training period, which varies depending on the patient’s learning pace.
Is this prosthetic option suitable for individuals with amputations above or below the knee joint?
This prosthetic option is only available for those with below-knee amputations, also known as transtibial amputations.
What are the warranty terms and weight specifications for this prosthetic leg?
This prosthetic has a limited warranty of 1-2 years, which covers repairs and replacements due to manufacturing defects. The weight of this prosthetic leg is approximately 1.15 kilograms.
